Each extra person is $8. From $129 a month, every module is included, WhatsApp too. Pay yearly and get two months free.
Your workspace’s data is kept apart from every other company’s.
$49a month
or $490 a year
For a small team that wants every customer message in one place.
$129a month
or $1,290 a year
For a growing team that wants every module switched on.
No other company’s data on your instance.
$349a month
or $3,490 a year
For a company that wants its workspace on an instance no one else uses.
from$990a month
For teams of 100 people or more.
| Plan | Team | Business | Dedicated | Custom |
|---|---|---|---|---|
| People included | 5 | 15 | 25 | 100 or more |
| Each extra person | $8 a month | $8 a month | $8 a month | $8 a month |
| Modules: WhatsApp, Projects, CRM, HR, Assets | $10 a month each | Included | Included | Included |
| Support addresses | One | Several | Several | Several |
| API and staff groups | No | Yes | Yes | Yes |
| Hosting | Shared servers | Shared servers | Dedicated instance | Instance sized to your team |
| Region | EU or US | EU or US | EU or US; another city in the region, $30 a month | As Dedicated |
| Yearly billing | Two months free | Two months free | Two months free | Two months free |
People are the members of your team who answer customers.
Choose the EU or the US when you start. EU workspaces are hosted in Frankfurt, Germany, with backups in Amsterdam. US workspaces are hosted in the US, with backups in another US city.
On Dedicated and Custom, your workspace runs on an instance of its own, with no other company’s data on it. Frankfurt or our US location costs nothing extra; another city in your region is $30 a month.
A workspace full of sample tickets to look around in. It’s deleted after 24 hours.
Your own empty workspace with every Business feature, in the region you choose. Buy, and you keep everything you set up.
Anything else? Write to us at [email protected].
A team of eight with two modules pays $93 a month on Team: $49, three extra people at $8 and two modules at $10. Business is $129 for up to 15 people with every module, the API and staff groups. Choose it once you need most modules or more people.
Yes. Change plans, or add and remove people and modules, whenever you need to. You pay or are credited the difference for the rest of the billing period.
No. Every plan runs month to month, or yearly with two months free. Dedicated has no minimum term either.
US dollars, wherever your business is.
Payments go through Paddle, which issues the invoices and handles VAT.
Yes. Each plan includes 10 GB plus 5 GB for each person included: 35 GB on Team, 85 GB on Business and 135 GB on Dedicated. Each file can be up to 20 MB. Your admins get a notice at 80%, and messages from your customers are never turned away, even when storage is full. More storage costs about $5 for every 25 GB.
Tell us how many people answer your customers and which channels they use. We’ll suggest a plan.
Both buttons open an email to [email protected].
