Customer service that fits a small business.

Q: How do we start?

Email support@agoraboard.com with your business name, how many people answer customers and where your customers contact you. We’ll reply with the next steps.

Your customers write on WhatsApp, send emails and use the chat on your website. Agoraboard collects every message in one shared inbox, so your team can see what’s waiting and who’s answering it. Five people from $49 a month.

Start with the Team plan Ask a question

Both buttons open an email to [email protected].

A shop owner in an orange sweater smiles, holding a tablet and stylus.

Where did that message go?

A customer sends a WhatsApp at nine in the evening. Another emails the shop the next morning. A third calls while you’re serving someone. By lunch, nobody is sure which of them got an answer.

Messages are spread across personal phones, a shared mailbox and the website.
Two people answer the same customer, or nobody does.
The customer who asked first often waits the longest.
When someone is off sick, their conversations are stuck on their phone.

A builder in a hard hat and safety vest takes a phone call and holds up one finger to ask for a minute.

The big names are excellent. Small businesses now have a simpler choice.

Zendesk, Jira Service Management and HubSpot are the best-known names in customer service software, and they earned it. They can do a great deal, which suits a company with a support department and someone whose job is to run the tool. A small business needs every customer answered without a setup project. Agoraboard is made for that.

A short setup: Connect your support email and your WhatsApp number, invite your colleagues, and the inbox starts filling.
One price for the team: Five people from $49 a month, and each extra person is $8.
Every channel in one list: WhatsApp, email, live chat and the customer portal arrive in the same queue.
Seven languages: Each person on your team, and each customer, picks one of seven languages.

One inbox your whole team can see

Every message becomes a ticket with the customer’s name, the channel it came from and the person handling it.

Everything in one list

WhatsApp messages, emails and website chats arrive in the same list. Anyone on the team can pick one up, and everyone can see who did.

Reply where the customer wrote

Answer from the ticket, and Agoraboard sends your reply back the way the customer came: WhatsApp, email or the chat on your site. Notes for your colleagues stay inside the team.

One price for the whole team

Two plans fit most small businesses. On either one, each extra person is $8 a month.

Team

$49a month

For a team of up to five, with room to add people.

5 people included
Each extra person: $8 a month
Tickets from email and the customer portal, with SLA timers
One support address
Add WhatsApp, Projects, CRM, HR or Assets for $10 a month each

Start with the Team plan

Business

$129a month

For a growing team that wants everything switched on.

15 people included
Each extra person: $8 a month
Every module included: WhatsApp, Projects, CRM, HR and Assets
Several support addresses, the API and staff groups

Ask about Business

Pay yearly and get two months free. All prices are in US dollars.

See all plans

Made for the businesses on your street

The same inbox, in four kinds of business.

A café
Catering orders come in on WhatsApp after closing. In the morning each one is a ticket with a date, a name and someone responsible.
A barbershop
Booking changes, a scarf left behind and gift-card questions all land in one list. Whoever is on shift answers, and the others can see it’s handled.
A bakery
Questions about allergens, big orders and opening hours sit in one list instead of on three phones.
An IT service company
Each client is an organization with its own response times. Requests from every client arrive in one place, and each ticket shows how long is left to answer.

Add more as the business grows

Every workspace starts with the shared inbox. Switch on the rest when you need it: $10 a month each on Team, all included on Business.

$10 a month on Team
Projects
Lists, boards and timelines for work that takes more than one reply, like a catering event or an office move.
$10 a month on Team
CRM
Contacts, companies and deals, so you can see a customer’s history before you reply.
$10 a month on Team
HR
Employee records and who reports to whom, in the workspace your team already uses.
$10 a month on Team
Assets
A list of your equipment, like the espresso machine or the office laptops, with every repair request attached.

Before you email us

Anything else? Write to us at [email protected].

How is Agoraboard different from Zendesk, Jira Service Management or HubSpot?

They are excellent tools that can do a great deal, and they suit companies with a support department and someone to run them. Agoraboard keeps to what a small team uses every day: one shared inbox, replies on the customer’s own channel, and timers that show what’s overdue. One price covers the whole team.

We’re only two people. Is the Team plan still right for us?

Yes. Team includes five people for $49 a month, so a smaller team simply has room to grow. The price is the same whether two or five of you use it.

Do our customers need to install anything?

No. They keep using WhatsApp, email or the chat on your website. Customers who want to follow their requests online can sign in to the customer portal.

What happens when we grow?

Add people for $8 a month each, or move to Business: $129 a month with 15 people and every module. Your tickets and settings stay where they are.

Which languages does Agoraboard speak?

English, Bahasa Indonesia, Chinese, Japanese, German, French and Spanish. Each person on your team, and each customer, picks their own.

How do we start?

Email [email protected] with your business name, how many people answer customers and where your customers contact you. We’ll reply with the next steps.

Tell us how your customers reach you

Send us your business name, your team size and the channels your customers use. We’ll reply with the next steps.

Start with the Team plan Ask a question

Both buttons open an email to [email protected].

A smiling woman with shopping bags on one shoulder calls out through a megaphone against a yellow wall.

Zendesk, Jira Service Management and HubSpot are trademarks of their respective owners. Agoraboard is not affiliated with them.

Customer service that fits a small business.

Where did that message go?

The big names are excellent. Small businesses now have a simpler choice.